24/7/365 every moment of the day, every day of the year, no matter day or night, good or bad weather, even on holidays, we are here to answer the call from our neighbors in need. With fully trained on-duty crews in-house ready to go.
Our crews consists of a Dispatcher, Crewleader, Driver and one or more First Aiders. Each member of the crew first goes through training to qualify as a Dispatcher, First-Aider, Driver and Crewleader. Each crews check to ensure that the ambulance and emergency equipment are in good working order. They check and restock all the emergency supplies and medications.
The Dispatcher
The Dispatcher receives the call from the County 911 system. The Dispatcher documents the call and alerts the crew. The Dispatcher monitors and records the events of the call from the ambulance leaving the building to arriving at the hospital. The Dispatcher also provides vital communications with the hospital, police, fire departments, utility companies and the Long Island Railroad if need be.
The Driver
The Driver must be an EMT and have completed the Squad’s Driver Training program. The Driver is responsible for transporting the crew and vehicle safely throughout the call. They remain with the emergency vehicle at the scene, unless directed otherwise by the Crewleader or officer in charge.
The Crewleader
The Crewleader must also be an EMT and have completed the Squad’s Crewleader Training program. A Crewleader directs the crew to best ensure all phases of care are being met. They perform the interview and fact-gathering of the patient, document it, and determine how best to treat the patient.
The First-Aiders
The First-Aiders assist the Crewleader during the call. They take 'vitals signs' - pulse, blood pressure and respiration rates, and as an EMT or under the supervision of the EMT, make a comprehensive check of the patient for injuries and ailments, administer oxygen, cold packs, dressings and bandages, splints, secure and transport the patient on the stretcher into and out of the ambulance, and report their findings to the Crewleader.